Universal Fairs, LLC SMS Privacy Policy

Effective Date: October 27, 2026

Universal Fairs, LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Universal Fairs, LLC collects and uses information about you when you opt-in to receive SMS messages from us.

 

Information We Collect

When you opt-in to receive SMS messages, we collect:

• Your mobile phone number

• Digital or interactive consent to send SMS messages

• Your messaging history and inbound phone request choices

 

How We Collect Your Information

We collect your information directly from you when you interactively choose to receive an event link via our phone menu system, or when you complete a digital contact or vendor form on our website (universalfairs.com).

 

How We Use Your Information

We use your information strictly to:

• Send you the transactional SMS event links and ticket information you have explicitly opted in to receive.

• Provide updates, event schedules, or vendor promotional files based explicitly on your immediate preferences and requests.

• Operate our customer support and phone call-deflection services.

 

Choices and Controls

You can opt out of receiving SMS messages from us at any time by replying STOP to any message we send you. You can text the word HELP at any time for additional support information.

 

Mobile Information Sharing

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Any sharing of mobile information is limited to service providers that support our business operations, and only for our own business purposes. Your data will not be transferred to external organizations.

 

SMS Registration Data and Personal Information

Consumer SMS registration data and personal information will not be shared, disclosed, or transferred to any external organization, except as strictly required by applicable law.

 

Internal Controls and Safeguards

The policy’s internal controls, training, and audit measures remain in place to help prevent unauthorized sharing of consumer information.

 

How to Contact Us / Contact Information

Consumers may contact the message sender using the website’s designated contact method provided in this section. You can reach us by texting the word HELP for support to 901-867-7007. You may also contact our administrative office directly at info@universalfairs.com or by phone at 901-867-7007.